| Any personal data or sensitive personal data provided by you to us
will be held and processed in accordance with the data protection
principles set out in the Data Protection Act 1998 for the purposes of
providing you with a service.
We ask you for personal data only when it is needed to take payment
for goods, to post goods or to respond to your request for information.
You do not need to provide us with personal data simply to browse our
site.
We will collect information from you in the following circumstances:
- Purchase of Goods - Personal data, such as
contact details and/or delivery details are required in order to
respond to your purchase of our goods.
- Enquiry Form - Personal data, such as contact details, is required in order to respond to your request for information.
We guarantee that every online purchase you make from our company is
a secure transaction. Look for the yellow padlock in the bottom-right
of your browser as you enter the Checkout section of our site.
What information we hold about you
If you have bought something from us we will have your email address,
phone number, address. Information is only used to help us deliver the
parcels and contact you.
We may use your information to occasionally send you our newsletter and
special offers. You can opt-out of this at any time by logging into
your account or by replying “Unsubscribe” to a newsletter.
We hate SPAM too!
We NEVER exchange, sell or otherwise give away your email address to other companies.
Your email address is used solely by yourself, for purposes of logging
into your account, and us for emailing you regarding your orders and to
update you with our newsletter.
Accounts
We also maintain an order
history of your purchases. This allows you and us to track your
deliveries and review your past purchases.
You can change your account information, at any time.
You can request closure of your account at any time by emailing us;
however, please note that your identification information may remain in
our records for some period.
Credit Card Details
We use a
secure payment gateway that is not on our servers. The payment gateway
processes and handles your credit card and financial information. We do
not have access to these records.
Cookies
Cookies are small amounts
of data sent to your web browser by a web server. They cannot harm your
machine in any way as they are small text files with simple information
in them. You can see them as small text files inside your 'Temporary
Internet Files' folder in Windows. Our cookies keep track of the items
in your shopping basket and act as place markers when you move around
the site. There is no personally identifiable information in a cookie
file.
Who else sees your information
We
will have to disclose some of your delivery information to service
suppliers to help complete your order. These suppliers include Royal
Mail, DHL, TNT, Parcel Line, and City-Link and other courier services.
If you have questions or suggestions please contact us. |
